CONTACT US

Thank you for shopping with Xevoriqua.

Our support team is here to help with questions related to orders, products, shipping, returns, refunds, payments, and other customer service matters.

If you need assistance, please use the contact information below and provide as much relevant detail as possible so we can review your request efficiently.

CUSTOMER SUPPORT

You can contact the Xevoriqua Customer Care Team through the following channels:

Email:
support@xevoriqua.com

Phone:
(562) 568-9408

When contacting us about an order that has already been placed, please include:

• Your Order Number

• The email address entered at checkout

Including this information allows our team to identify your purchase more quickly and provide more accurate assistance.

BUSINESS INFORMATION

Brand Name:
Xevoriqua

Website:
https://xevoriqua.com/

Operating Entity:
HONGKONG MAI INVESTMENT LIMITED

Registered Business Address:
ROOM S103, 2/F, THE CAPITAL
61-65 CHATHAM ROAD SOUTH
TSIM SHA TSUI, HONG KONG

HOW WE CAN HELP

Our customer service team can assist with a variety of order and shopping-related matters, including:

• Checking order status and shipping progress

• Locating available tracking information

• Answering questions about product features or specifications

• Providing assistance with shipping and delivery concerns

• Reviewing eligible return or refund requests

• Handling reports of damaged or defective products

• Assisting when an item is incorrect or appears to be missing

• Reviewing requests to modify or cancel eligible orders

• Helping with checkout or payment-related questions

• Responding to general customer service inquiries

Please provide complete and accurate information when submitting your request. Clear details can help reduce unnecessary follow-up and allow us to review your case more effectively.

If your concern involves a damaged, defective, incorrect, or missing product, we recommend including clear photographs or video evidence where appropriate. Supporting images can help our team better understand the issue and determine the proper next step.

ORDER-RELATED REQUESTS

For faster assistance with an existing purchase, please make sure your message contains your order number and the email address associated with that order.

If applicable, you may also include:

• The name of the product involved

• A description of the issue

• Relevant photographs or videos

• Tracking details

• Any other information that may help explain your request

Providing these details at the beginning of your inquiry may help our team process your request more efficiently.

CONTACT XEVORIQUA

We appreciate you choosing Xevoriqua and value the opportunity to assist you.

For questions or support, please contact:

Xevoriqua Customer Care
Email: support@xevoriqua.com
Phone: (562) 568-9408
Website: https://xevoriqua.com/

HONGKONG MAI INVESTMENT LIMITED
ROOM S103, 2/F, THE CAPITAL
61-65 CHATHAM ROAD SOUTH
TSIM SHA TSUI, HONG KONG